Payments

For all UK customers we accept credit cards and debit cards through PayPal. This is a PayPal verified website with secure PayPal shopping carts.

If you would prefer to pay by bankers draft, personal cheque or postal order please email us your order details through our contact page and we will get straight back to you. We can also arrange payment through Google Checkout. No hidden extras as p&p is free in the UK.
 
For customers outside of the UK, we can only accept pounds sterling via PayPal checkout. This ensures a fast problem free transaction. PayPal have secure payment systems and will automatically calculate the exchange rate for you. Please email us the order codes and we will send you a PayPal invoice with the correct shipping charges included. See below for the very reasonable shipping rates. Please wait for the invoice before paying.

Do not worry if you are not registered with PayPal or have a PayPal account as debit and credit card payments can still be processed.



Shopping Cart

You can easily add or remove products from your cart at any time before checkout.

 


Postage and Packing

We ship to the UK and worldwide. 

Now with Free U.K Postage & Packing

Overseas Postage & Packing
£1.25 for the first item + 0.29p for each additional item.



Delivery

We post all items within 24 hours on receipt of payment. Please allow extra days for cheques to clear and for weekends and bank holidays.



Returns and Refunds

All jewellery is carefully inspected to make sure it is in perfect condition before it is packed and posted to our customers. We offer a no quibble return policy if you want to return for any reason. If you change your mind or if on the very rare occasion a fault is found, We will refund in full as soon as the jewellery is received back to us. Please contact us first before you return in the same condition with secure and adequate packaging.

Security and Privacy Policy

There is only a limited amount of information that we collect about our visitors to our website. This is information that you the visitor have explicitly provided to us.

If you have joined Silver Elements-Shell jewellery's mailing list, then this will have involved filling in an on line form with your name and email address.

When making a purchase and paying through my PayPal shopping cart, We do not have access to credit card details that you may have provided to PayPals security systems. All address details of our customers are kept in an off-web file for our own records only.